We just shipped a direct integration with Fathom. If your team records calls there, Arkweaver can now pull those calls in on its own, no manual export, no dragging files into a folder, no asking someone to remember to do it.
Then, we can use that to automate your Product Marketing to make sure your features get the attention (and revenue) they deserve.
But the reason this matters isn't just that the transcripts show up automatically. Fathom calls are the raw material for everything Arkweaver actually does. Every call gets analyzed for the problems and feature requests customers and prospects bring up, and each one gets a real dollar value attached, summed across every account that asked for it. A feature two customers worth $60K in ARR both mentioned isn't a vague "someone wants this" note anymore. It's a $120K line item you can actually prioritize against.
That demand gets mapped straight into your engineering tracker with full context attached, so whoever picks up the work isn't starting from a one-line summary. And once it ships, Arkweaver closes the loop on its own: it emails the specific customers and prospects who asked for that feature, using their names and the actual context of what they said, without anyone on your team writing a single one of those emails. Then it keeps watching. For 28 days after that notification goes out, Arkweaver tracks whether those accounts show up in new sales conversations, book meetings, or get reactivated as deals, so you can see whether a shipped feature actually moved revenue instead of just going out the door.
None of that works without the call data from our friends at Fathom!
How to set it up
- Go to Arkweaver Settings, then Group Settings, then the Integrations tab.
- Click "Connect Fathom."
- You'll be redirected to Fathom to authorize access. Approve it.
- You're back in Arkweaver, and the integration shows "Connected."
Arkweaver backfills your recent history and keeps pulling new calls automatically from there. Everything downstream, the revenue scoring, the customer follow-up, the ROI tracking, runs on its own once this is connected. You can configure the thresholds and templates, but you don't have to run any of it by hand.