Product
No more features shipped without alignment.
Works with your existing stack 
Gong Linear Jira 
Fathom 
Shortcut Intercom 
Read.ai 
Granola 
Fireflies.ai
Gong Linear Jira Fathom Shortcut Intercom Read.ai Granola Fireflies.ai
Marketer
Never hear "I didn't know that existed" again.
Sales Leader
No more losing a deal to missing features again.
Customer Experience
Never lose a customer who feels unheard.
01 · The Arkweaver product journey
How great teams build with Arkweaver
Every feature begins with an idea and ends when a customer smiles. Arkweaver helps every team along the journey.
Chapter 1
It starts with an idea.
Powered by Arkweaver's Product Intelligence
Arkweaver securely ingests your external call recordings and support tickets to provide your team with the data to get the team aligned on your decision.
- Analyze every customer conversation.
- Match requests across calls and tickets regardless of verbiage.
- Link customer demand directly to each ticket for all your team to see in Jira or Linear.
Chapter 2
Great ideas earn their place.
Powered by Arkweaver's Product Intelligence
Arkweaver maps unstructured requests to your engineering roadmap, calculating the revenue value of each feature for each participant.
- Estimate revenue opportunity per feature.
- Separate must-haves from nice-to-haves
- Filter by strategic market segments.
Chapter 3
Great products bring everyone along.
Powered by Arkweaver's Product Operations
Change the status of a feature in your engineering management system and Arkweaver takes over from there. It creates high quality mid-sprint documentation backed by real customer voices. It communicates to the right internal stakeholders.
- Automatically generate user stories.
- Create acceptance criteria and release notes.
- Prepare sales enablement and customer communications.
- Deliver the right content for the right people at the right time.
Chapter 4
Great launches reach the right people.
Powered by Arkweaver's Product Marketing
Using your guardrails, Arkweaver messages the right internal and external people about the feature. Customers, prospects, sales, and customer success know what shipped and why it matters.
- Make sure every feature is used.
- Make sure every feature is sold, supported, and remembered.
- Reactivate lost deals by even messaging prospects.
- Make customers and teammates realize they are heard.
Chapter 5
Great teams don't ship and forget.
Powered by Arkweaver's Product Analysis
Arkweaver measures whether each feature turned into new meetings, reactivated deals, more sales activity, and upsells.
- A direct line connecting product and revenue.
- Know whether sales is selling what was built.
- Track reactivated pipeline and product impact.
- See what should be marketed again and what should be built next.
- Turn every launch into intelligence for the next product.
02 · Why Arkweaver exists
Why hasn't the revenue followed?
Your developers ship 2× the code with AI, but revenue hasn't meaningfully grown for most companies. It's because the teams that need to market and sell those features can't keep up.
80%
Features Never or Rarely Used (Pre-AI)
Pendo 2019
a vast majority of features never achieve adoption in part because customers don't know they exist.
25%
Deals Lost because of a missing feature
Ebsta / Pavilion 2024
the feature usually exists, but sales doesn't read release notes!
2%
Features Announced
Arkweaver 2026
2% of 120 interviewed companies reported messaging a customer or prospect when a feature they requested launched.
AI is incredible for developers. It's merely very good for everyone else. Companies that do not identify and fill this productivity gap will never see the ROI on their AI investments, just lots of features being built with no usage.
03 · What Our Customers Experienced Before Arkweaver
The three ways features get lost
History doesn't repeat but it rhymes. Here are three stories we've heard in our journey. We've experienced some of them ourselves.
01
Sales + The $200K Lost Deal
A team lost a six figure contract after a 5 month sale cycle. In the deal post mortem it was because the prospect wanted a specific capability. Turned out, engineering had shipped it 2 months ago. The rep missed the meeting. Never read the release notes.
02
Customer Experience + The Spurned Customer
You are amazing, but we have been asking for updates for months and crickets. We are going in a different direction. The feature was actually finished and set to launch the next week.
03
Marketing + The One That Got Away
After a bakeoff, a prospect went with a more fully featured competitor who (unsuprisingly) didn't deliver. However, the prospect never heard when feature parity was reached and found a third vendor.
"We rebuilt our entire stack for AI. Our engineering team is cooking. But I tested them and most of our customers and reps had no freakin' clue about half the features. What a waste."
04 · The Results
How Arkweaver Turns Good to Great
Never lift a finger. Never change your processes. These are Arkweaver's guiding principles so our results don't depend on workflows changing or user education.
30%
Product Pipeline Awareness
Every month ~30% of our customers' total revenue now learns and asks about features they are launching.
85%
Faster time to launch
Features reach sales, customer success, sales engineers, and customers without the meetings.
2x
Lost Deal Reactivation Rate
Prospects long thought lost are signing because the product is now what they need it to be and they know it.
"Our developers build so many things and it's great. But sometimes our account managers don't even know and forget to talk to the client about it. And they're like, what do you mean you wrote it all down? It's in the release notes! And they say, it's too much."
05 · Enterprise Infrastructure
From those who've built for Enterprises
Arkweaver's Agentic AI runs on proprietary tooling customized to your workflow. Our team has spent decades building enterprise software in the most regulated industries from healthcare to autonomous driving.
Arkweaver · Agentic AI
Trained on 100,000s of messy feature requests and shipped products.
Arkweaver identifies feature requests, user problems, workarounds, and more from every prospect and customer conversation. It maps them to your roadmap with the revenue value of every need. Throughout the lifecycle, Arkweaver routes messages using dozens of factors to optimize for read rate. Arkweaver tracks how many meetings, upsells, and reactivations result from every build. Arkweaver self-improves to make sure the next messages and builds land even better.
Status Deployed · Operational
Integrations Gong · Fathom · Granola · Fireflies · Read.ai · Jira · Linear · Shortcut
Channels Email (from your domain) · Slack · Teams
Routing Internal vs. external · role-based · seniority-aware · interest level
Spam prevention Interest threshold · send frequency cap · customer size exclusion · domain preferences
Compliance HIPAA available on request
Attribution Each feature tied to post-launch deals and meetings booked
About Us
Built by Second Time AI Founders
Created by founders who've built beautiful products used by no one and beautiful products used by 100s of millions of people.
"AI is incredible for developing products. But I've learned, the very hard way, that just because a product is built, doesn't mean it matters. There are no 1 person billion dollar companies because it takes a team of people to take a simple idea to customer joy. Now with AI, everyone is overwhelmed with developers building products faster than anyone can keep up. Arkweaver fills that gap by automating the parts of the job that everyone hates. It also uses AI's capabilities to do the work that everyone has long wanted to do (close the loop anyone?) but has never had the time to do. And finally, to tie it all back to business impact. The winner isn't the company that has the best products. It's, did these things we built actually get sold? Get used? Make money for our customers?"
06 · Get in touch
Remove the bottleneck
Close the gap between what you build and what you sell.
"AI has removed the bottleneck from engineering. The biggest problem became how do we make sure our customers know it. Arkweaver has proven to be the missing link that solves that."