About OhMD: Moving Quickly for 13 Years
Started by two brothers, OhMD began by helping doctors communicate through text messaging. Today, almost 100 OhMDers build AI voice agents for some of the most prominent healthcare organizations in the country. That growth required constant operational reinvention, particularly addressing the gap between product and revenue that grew over time. After bringing on a new VP of Revenue, they realized that merely optimizing their sales process wouldn't cut it in the AI era.
Losing Deals by Selling Six Month Old Product
OhMD's developers ship 2x more features than they did even a year ago. The challenge has become selling those features. Arkweaver's analysis of Gong calls found reps unable to keep up. They were pitching product from six months ago, losing deals OhMD had the product to win. Knowing that sales teams hate meetings, OhMD adopted Arkweaver to make sure prospects, customers, and their Account Teams knew about the most relevant features with clear next steps. As a result, OhMD reps quickly started winning deals, selling 2.5x more new features than before.
"We are a different company than one year ago"
OhMD's rapid velocity created another revenue opportunity. Prospects pitched OhMD even a few months ago had seen a completely different platform. If they said no, it was to a different experience. Arkweaver identified upsells and deals blocked by feature requests and product gaps, then helped OhMD's Account Teams reinvigorate these deals. The result: 4x prospect re-engagement, 2x customer re-engagement, and millions in potential pipeline.
Sell All That You Can Build
Like many companies using AI, OhMD is building faster than ever. With Arkweaver, its GTM teams can keep pace: knowing what shipped, who cares, and what to do next. More features get sold, more lost deals come back, and engineering velocity turns into revenue.