Build · Product Handoff
Bring the voice of the customer closer to your developers
Arkweaver drafts the right specs, enablement material, the launch powerpoints. Know who viewed them and for how long to make sure the message gets through.
Let admins export any view as a CSV with the columns they choose, instead of the fixed default.
"We're stuck exporting one row at a time. This is the #1 blocker on our renewal."
The problem
The voice of the customer and prospect get lost in a game of telephone
By the time the feature is built, it can be so divorced from what the prospect or customer wanted as to be meaningless.
What gets created
From call to communication with the voice of the customer carried throughout.
What the customer wants
User stories, acceptance criteria, and briefs built from the right parts of what customers said.
Translated for your product team
Who asked, how many times, what problems it solves, and what ARR is riding on it so product doesn't need to schedule any meetings with you.
Attached to engineering work
Attached to the right project or epic in Linear, Jira, or Shortcut so engineers know exactly what customers want and why.
Self-improving launch material
Launch material is tied directly to revenue outcomes to continuously improve with every feature launched.
Call to ticket
Always keeping the customer voice present
A request is scoped
Arkweaver reads the call where the request came up and drafts the functional spec.
The ticket carries the "why"
The spec, the requesting accounts, and the revenue tied to them get attached to the ticket, not left behind in a doc.
Engineering builds against real context
Whoever picks up the ticket can see who's waiting and why, without pinging sales to ask.
The ticket closes, Launch takes over
The same record that carried the request through build now knows exactly who to notify when it ships.
ShortcutBefore engineering picks it up
Questions about how the spec gets drafted.
Does Arkweaver just create the specs?
No, Arkweaver identifies exactly who needs to see it and automatically communicates it to them to keep the whole team aligned.
How does Arkweaver identify who needs to know about a feature internally?
Arkweaver analyzes calls, Notion docs, and Slack messages to make sure the right internal people are up to speed on the right features, without being overwhelmed.
Do we need Arkweaver accounts for all employees? Does it cost per seat?
We recommend accounts for all employees and our pricing allows for unlimited seats. That way everyone in the company is on the same page.
How do you measure if launch material works?
Arkweaver analyzes material views, post-launch calls, and other factors to make sure launch material resulted in more sales and adoption.
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